J.D. Power and Associates
In 2016 Cisco has been awarded the prestigious J.D. Power and Associates Certified Technology Service and Support (CTSS) certification for the tenth time. This award demonstrates our ongoing success in delivering an exceptional customer experience.
J.D. Power and Associates
Distinguishes Cisco in major support services categories. In 2016 Cisco won four TSIA STAR Awards, including Best Practices in the Delivery of Support Services, and its sixth STAR "Hall of Fame" award. Cisco has won 30 STAR awards overall.
Technology Services Industry Association
Ten Best Web Support Sites
Distinguishes the Cisco Support website as a top support site in the industry for the seventh straight year. Cisco has won this award 13 times, more than any other IT company.
The Association of Support Professionals
American Business “Stevie” Awards
Recognizes Cisco with three awards in 2016 for the Cisco Support Website and Cisco Technical Support mobile app. This competition spans all types of U.S.-based businesses. Cisco Support Services has won 17 American Business Awards since 2013, including two “Grand Stevie” awards for most judges’ points among thousands of submissions.
American Business Awards
International Business “Stevie” Awards
Recognizes Cisco with five awards in 2015 to the Cisco Support website and Cisco Technical Support mobile app for Integrated Mobile Experience, Best Web Design, Best Business/Government Mobile App, and Best Technology Video. Cisco Digital Support also accepted a "Grand Stevie" for most judges’ points among thousands of submissions from 60+ countries. Cisco has won 15 IBAs since 2013.
International Business Awards
Sales & Customer Service “Stevie” Awards
Honors Cisco Technical Assistance Center with two Gold awards for “Charlotte” virtual assistant.
Sales & Customer Service Awards
Web Award-Outstanding Website
Recognizes the Cisco Support website with two awards for excellence in design and features; a third award distinguishes the website’s “Support Highlights” area for outstanding updates on what’s new in online support. Cisco has won this award three years in a row.
Web Marketing Association
Customer Experience Recognition Award
Recognizes the Cisco Support website and Cisco Technical Support mobile app for Customer Support and Technical Communication, notably for outstanding support content.
Innovation in Customer Commitment
Singles out the Cisco Support website for customer self-service among businesses of all types.
Gartner and 1to1 Media
Best of Interop 2016
Cisco DNA innovations won Best of Interop awards in four categories:
- Mobility: Cisco Flexible Radio Assignment
- Networking: Cisco Enterprise Network Functions Virtualization
- Security: Cisco FirePower Next Generation Firewall
- Data Center: Cisco Nexus Fabric Manager
Best Security Company for 2016
SC Magazine named Cisco as its Best Security Company for 2016, as part of their annual awards to companies that are “difference makers, innovators and those who are leading change in the field of cybersecurity through their individual and team efforts.” The magazine also selected us for the Best NAC Solution award.
Security Organization of the Year 2016
Our Security and Trust Organization was awarded the Global Excellence Award for Security Organization of the Year.
The Data Virtualization Platform and ParStream products from the Data and Analytics Group are on the list of Trend-Setting Products in Data and Information Management.
Best Global Captive Technology
Our Cisco Capital organization won the Best Global Captive Technology Finance Team award for its lifecycle financing program.
Enterprise LAN and Security IDS/IPS
Cisco products received two honors at the Computerworld Hong Kong Awards 2015. Our Cisco Catalyst 6800 Series Switches received an award in the Networking: Enterprise LAN category, and our FirePOWER NGIPS products in the Security: IDS/IPS category.
Best of Interop
Gives top honors to Cisco in Data Center, Mobility, and Software Defined Networking.
Network Middle East Innovation Award
Honors Cisco with two innovation awards: Unified Communications Vendor of the Year and Cloud Implementation of the Year.
2015, Network Middle East Innovation Awards
Vendor of the Year
Singles out Cisco as Vendor of the Year amid tough competition in the Middle East, notably for data center deployments.
2015, Network World, Middle East
International Business "Stevie" Awards
Recognizes Cisco with five IBA "Stevies" in 2015 for technology, including Best New Product or Service of the Year for the Cisco Automated Platform Migration Tool and for the Platform Automation as a Service.
2015, International Business Awards